āđ‚āļŪāļŠāļ•āļīāđ‰āļ‡Âķ

āđ€āļ›āļĨāļĩāđˆāļĒāļ™āđ‚āļ‹āļĨāļđāļŠāļąāļ™āđ‚āļŪāļŠāļ•āļīāđ‰āļ‡Âķ

āļ„āļģāđāļ™āļ°āļ™āļģāđƒāļ™āļāļēāļĢāđ€āļ›āļĨāļĩāđˆāļĒāļ™āļ›āļĢāļ°āđ€āļ āļ—āļāļēāļĢāđ‚āļŪāļŠāļ•āđŒāļ‚āļ­āļ‡āļāļēāļ™āļ‚āđ‰āļ­āļĄāļđāļĨāļˆāļ°āļ‚āļķāđ‰āļ™āļ­āļĒāļđāđˆāļāļąāļšāđ‚āļ‹āļĨāļđāļŠāļąāļ™āļ›āļąāļˆāļˆāļļāļšāļąāļ™āļ—āļĩāđˆāđƒāļŠāđ‰ āđāļĨāļ°āļ„āļ§āļĢāļĒāđ‰āļēāļĒāļāļēāļ™āļ‚āđ‰āļ­āļĄāļđāļĨāđ„āļ›āļĒāļąāļ‡āđ‚āļ‹āļĨāļđāļŠāļąāļ™āđƒāļ”

āļāļēāļĢāļ–āđˆāļēāļĒāđ‚āļ­āļ™āļāļēāļ™āļ‚āđ‰āļ­āļĄāļđāļĨāļ āļēāļĒāđƒāļ™āļ­āļ‡āļ„āđŒāļāļĢÂķ

To NightPOS OnlineÂķ

Important

  • NightPOS Online is not compatible with non-standard apps.

  • āđ€āļ§āļ­āļĢāđŒāļŠāļąāđˆāļ™āļ›āļąāļˆāļˆāļļāļšāļąāļ™āļ‚āļ­āļ‡āļāļēāļ™āļ‚āđ‰āļ­āļĄāļđāļĨāļ•āđ‰āļ­āļ‡:doc:āđ„āļ”āđ‰āļĢāļąāļšāļāļēāļĢāļŠāļ™āļąāļšāļŠāļ™āļļāļ™ <standard_extended_support>

  1. āļŠāļĢāđ‰āļēāļ‡ āļŠāļģāđ€āļ™āļēāļ‚āļ­āļ‡āļāļēāļ™āļ‚āđ‰āļ­āļĄāļđāļĨ

  2. āđƒāļ™āļāļēāļĢāļ„āļąāļ”āļĨāļ­āļāļ™āļĩāđ‰ āđƒāļŦāđ‰āļ–āļ­āļ™āļāļēāļĢāļ•āļīāļ”āļ•āļąāđ‰āļ‡ āđāļ­āļ›āļ—āļĩāđˆāđ„āļĄāđˆāđ„āļ”āđ‰āļĄāļēāļ•āļĢāļāļēāļ™ āļ—āļąāđ‰āļ‡āļŦāļĄāļ”

  3. āđƒāļŠāđ‰āļ•āļąāļ§āļˆāļąāļ”āļāļēāļĢāļāļēāļ™āļ‚āđ‰āļ­āļĄāļđāļĨāđ€āļžāļ·āđˆāļ­āļ”āļķāļ‡āļ‚āđ‰āļ­āļĄāļđāļĨ āļ”āļąāļĄāļžāđŒāļžāļĢāđ‰āļ­āļĄāļ—āļĩāđˆāđ€āļāđ‡āļšāđ„āļŸāļĨāđŒ

  4. Create a support ticket including the following:

    • āļŦāļĄāļēāļĒāđ€āļĨāļ‚āļŠāļĄāļēāļŠāļīāļ āļ‚āļ­āļ‡āļ„āļļāļ“

    • the URL you want to use for the database (e.g., company.nightpos.com),

    • the dump as an attachment or as a link to the file (required for 60 MB+ files),

    • the region you wish to be hosted in,

      Note

      The list of available regions is available in our privacy policy.

    • the name you want for the database,

    • what version the database is in,

    • the login (email) of the administrator user,

    • whether you wish to have a first test deployment, and

      Tip

      This is strongly recommended, especially if you have ever installed third-party apps.

    • when you will want the production database to be put online (day, time of day, and your timezone).

  5. NightPOS then makes sure the database is compatible before putting it online. In case of technical issues during the process, NightPOS might contact you.

Note

If you have time constraints, create a support ticket as soon as possible to schedule the transfer.

To NightPOS.shÂķ

Follow the instructions found in the Import a database section of the NightPOS.sh Create a project documentation.

Transferring an NightPOS Online databaseÂķ

Important

NightPOS Online's intermediary versions are not supported by NightPOS.sh or on-premise. Therefore, if the database to transfer is running an intermediary version, it must be upgraded first to the next major version, waiting for its release if necessary.

Example

Transferring an online database running on NightPOS 16.3 would require first upgrading it to NightPOS 17.0.

Tip

Click the (gear) button next to the database name on the NightPOS Online database manager to display its version number.

Warning

If there is an active NightPOS subscription linked to the database being migrated, reach out to the Customer Service Manager or contact NightPOS support to complete the subscription transfer.

āļŠāļđāđˆ on-premiseÂķ

  1. Download a database backup by signing in to the NightPOS Online database manager, clicking the (gear) button next to the database name, then selecting Download. If the download fails due to the file being too large, contact NightPOS support.

  2. āļāļđāđ‰āļ„āļ·āļ™āļāļēāļ™āļ‚āđ‰āļ­āļĄāļđāļĨāļˆāļēāļāļ•āļąāļ§āļˆāļąāļ”āļāļēāļĢāļāļēāļ™āļ‚āđ‰āļ­āļĄāļđāļĨāļšāļ™āđ€āļ‹āļīāļĢāđŒāļŸāđ€āļ§āļ­āļĢāđŒāļ āļēāļĒāđƒāļ™āđ€āļ„āļĢāļ·āđˆāļ­āļ‡āļ‚āļ­āļ‡āļ„āļļāļ“āđ‚āļ”āļĒāđƒāļŠāđ‰āļāļēāļĢāļŠāļģāļĢāļ­āļ‡āļ‚āđ‰āļ­āļĄāļđāļĨ

To NightPOS.shÂķ

  1. Download a database backup by signing in to the NightPOS Online database manager, clicking the (gear) button next to the database name, then selecting Download. If the download fails due to the file being too large, contact NightPOS support.

  2. Follow the instructions found in the Import a database section of the NightPOS.sh Create a project documentation.

Transferring an NightPOS.sh databaseÂķ

To NightPOS OnlineÂķ

Important

NightPOS Online is not compatible with non-standard apps.

  1. āļ–āļ­āļ™āļāļēāļĢāļ•āļīāļ”āļ•āļąāđ‰āļ‡ āđāļ­āļ›āļ—āļĩāđˆāđ„āļĄāđˆāđ„āļ”āđ‰āļĄāļēāļ•āļĢāļāļēāļ™ āļ—āļąāđ‰āļ‡āļŦāļĄāļ”āđƒāļ™āđ€āļ§āļ­āļĢāđŒāļŠāļąāļ™āļŠāļąāđˆāļ§āļ„āļĢāļēāļ§āļāđˆāļ­āļ™āļ”āļģāđ€āļ™āļīāļ™āļāļēāļĢāđƒāļ™āđ€āļ§āļ­āļĢāđŒāļŠāļąāļ™āļ—āļĩāđˆāđƒāļŠāđ‰āļ‡āļēāļ™āļˆāļĢāļīāļ‡

  2. Create a support ticket including the following:

    • āļŦāļĄāļēāļĒāđ€āļĨāļ‚āļŠāļĄāļēāļŠāļīāļ āļ‚āļ­āļ‡āļ„āļļāļ“

    • the URL you want to use for the database (e.g., company.nightpos.com),

    • āļŠāļēāļ‚āļē āđƒāļ”āļ—āļĩāđˆāļ„āļ§āļĢāļĒāđ‰āļēāļĒ

    • āļ āļđāļĄāļīāļ āļēāļ„ āļ—āļĩāđˆāļ„āļļāļ“āļ•āđ‰āļ­āļ‡āļāļēāļĢāđ‚āļŪāļŠāļ•āđŒāļāļēāļ™āļ‚āđ‰āļ­āļĄāļđāļĨ (āļ­āđ€āļĄāļĢāļīāļāļē āļĒāļļāđ‚āļĢāļ› āļŦāļĢāļ·āļ­āđ€āļ­āđ€āļŠāļĩāļĒ)

    • āļœāļđāđ‰āđƒāļŠāđ‰āļ„āļ™āđ„āļŦāļ™āļˆāļ°āđ€āļ›āđ‡āļ™ āļœāļđāđ‰āļ”āļđāđāļĨāļĢāļ°āļšāļš āđāļĨāļ°

    • āđ€āļĄāļ·āđˆāļ­āđƒāļ” (āđāļĨāļ°āđƒāļ™āđ€āļ‚āļ•āđ€āļ§āļĨāļēāđƒāļ”) āļ—āļĩāđˆāļ„āļļāļ“āļ•āđ‰āļ­āļ‡āļāļēāļĢāđƒāļŦāđ‰āļāļēāļ™āļ‚āđ‰āļ­āļĄāļđāļĨāđ€āļĢāļīāđˆāļĄāļ—āļģāļ‡āļēāļ™

  3. NightPOS then makes sure the database is compatible before putting it online. In case of technical issues during the process, NightPOS might contact you.

Note

  • If you have time constraints, create a support ticket as soon as possible to schedule the transfer.

  • āđ€āļĨāļ·āļ­āļ āļ āļđāļĄāļīāļ āļēāļ„ āļ—āļĩāđˆāđƒāļāļĨāđ‰āļāļąāļšāļœāļđāđ‰āđƒāļŠāđ‰āļŠāđˆāļ§āļ™āđƒāļŦāļāđˆāļ‚āļ­āļ‡āļ„āļļāļ“āļĄāļēāļāļ—āļĩāđˆāļŠāļļāļ”āđ€āļžāļ·āđˆāļ­āļĨāļ”āđ€āļ§āļĨāļēāđƒāļ™āļāļēāļĢāļ•āļ­āļš

  • Future administrator(s) must have an NightPOS.com account.

  • The date and time you want the database to be up and running are helpful to organize the switch from the NightPOS.sh server to the NightPOS Online servers.

  • āļāļēāļ™āļ‚āđ‰āļ­āļĄāļđāļĨ āđ„āļĄāđˆāļŠāļēāļĄāļēāļĢāļ–āđ€āļ‚āđ‰āļēāļ–āļķāļ‡āđ„āļ”āđ‰ āđƒāļ™āļĢāļ°āļŦāļ§āđˆāļēāļ‡āļāļēāļĢāļĒāđ‰āļēāļĒāļ‚āđ‰āļ­āļĄāļđāļĨ

āļŠāļđāđˆ on-premiseÂķ

  1. Download a backup of your NightPOS.sh production database.

  2. āļāļđāđ‰āļ„āļ·āļ™āļāļēāļ™āļ‚āđ‰āļ­āļĄāļđāļĨāļˆāļēāļāļ•āļąāļ§āļˆāļąāļ”āļāļēāļĢāļāļēāļ™āļ‚āđ‰āļ­āļĄāļđāļĨāļšāļ™āđ€āļ‹āļīāļĢāđŒāļŸāđ€āļ§āļ­āļĢāđŒāļ āļēāļĒāđƒāļ™āđ€āļ„āļĢāļ·āđˆāļ­āļ‡āļ‚āļ­āļ‡āļ„āļļāļ“āđ‚āļ”āļĒāđƒāļŠāđ‰āļāļēāļĢāļŠāļģāļĢāļ­āļ‡āļ‚āđ‰āļ­āļĄāļđāļĨ